Can I return sale items?Updated 7 months ago
Returns Policy
We're happy to accept returns on sale items — our standard returns policy applies to all orders placed through our UK, EU, and Australian stores. Please note that if you are shopping from our US store, final sale items are non-returnable and non-refundable. For more information, please visit our FAQs.
To be eligible for a full refund, returns must be logged on our portal within 14 days of delivery, and shipped back within a further 14 days of logging.
Pre-paid return labels are available through the returns portal, with the cost deducted from your refund. Refunds can be issued to your original payment method or as store credit.
Items must be returned in their original condition, with all tags attached and in original packaging. We are unable to accept items that show signs of wear, are missing tags, or are received outside of the 30-day window.
Swimwear — Bottoms are shipped with a hygiene protector sticker; items with this removed cannot be returned. Please wear underwear when trying on swimwear bottoms, as returns showing signs of wear will be declined for health and safety reasons. If your sticker is missing on arrival, please contact [email protected] straight away.
Digital Products — E-gift cards and digital products are non-returnable.
Returns Portal Links: